TERMS & CONDITIONS
Terms and conditions of Casa Fellin
TERMS & CONDITIONS
RESERVATIONS
Reservations are only considered binding once you have received written confirmation from us and the deposit has been credited to our account. You may also choose to prepay the full booking amount.
CHECK IN / OUT
Check-in: 15:00 - 23:00
Check-out: 07:00 - 11:00
PAYMENT
Payment is made at the time of booking via credit card or bank transfer.
DOGS AND OTHER PETS
Your four-legged friend is warmly welcome. We charge €20 per day per pet. We reserve the right to charge additional final cleaning fees of up to €100. In case of damaged inventory or similar incidents, we reserve the right to contact your pet liability insurance.
PARKING AREA
As our apartments are located in the city center, parking directly on-site is not possible. However, for your convenience, we offer parking spaces just 100 meters away.
To ensure availability during your stay, we kindly ask for advance reservation. The parking fee is €15.00 per night per vehicle.
CANCELLATION POLICY
Unexpected events can always occur, preventing you from going on vacation.
Therefore, we kindly ask you to notify us in writing in good time.
Cancellation up to 14 days before arrival: no cancellation fees.
Cancellation between 13 and 3 days before arrival: 40% of the total booking amount will be charged.
Cancellation within 2 days before arrival: 70% of the total booking amount will be charged.
Cancellation 1 day before arrival, on the day of arrival, late arrival, early departure, or booked but unoccupied beds: 100% of the daily rate according to the booking confirmation will be charged for the unused days.
RESERVATIONS
Reservations are only considered binding once you have received written confirmation from us and the deposit has been credited to our account. You may also choose to prepay the full booking amount.
CHECK IN / OUT
Check-in: 15:00 - 23:00
Check-out: 07:00 - 11:00
PAYMENT
Payment is made at the time of booking via credit card or bank transfer.
DOGS AND OTHER PETS
Your four-legged friend is warmly welcome. We charge €20 per day per pet. We reserve the right to charge additional final cleaning fees of up to €100. In case of damaged inventory or similar incidents, we reserve the right to contact your pet liability insurance.
PARKING AREA
As our apartments are located in the city center, parking directly on-site is not possible. However, for your convenience, we offer parking spaces just 100 meters away.
To ensure availability during your stay, we kindly ask for advance reservation. The parking fee is €15.00 per night per vehicle.
CANCELLATION POLICY
Unexpected events can always occur, preventing you from going on vacation.
Therefore, we kindly ask you to notify us in writing in good time.
Cancellation up to 14 days before arrival: no cancellation fees.
Cancellation between 13 and 3 days before arrival: 40% of the total booking amount will be charged.
Cancellation within 2 days before arrival: 70% of the total booking amount will be charged.
Cancellation 1 day before arrival, on the day of arrival, late arrival, early departure, or booked but unoccupied beds: 100% of the daily rate according to the booking confirmation will be charged for the unused days.